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  Glossary
Business Partner
This is a group of manufacturers that maintain a close working arrangement with AOPD and its dealers. They take active roles in helping AOPD members evaluate customer usage, suggest new or substitute products, make joint sales calls, and bring increased value to national agreements for both the dealer and end-user.
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Contracting Dealer
A dealer that negotiates a regional or national contract for a company that has branch locations outside of the dealer's servicing area. The contracting dealer controls the contract and determines all service and pricing parameters that will be honored by the assigned servicing dealers.
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Dealers
The local AOPD office products distributor.
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GSA
General Services Administration is the premiere government purchasing program providing the most effective contracting vehicle available. Federal agencies are able to secure buildings, services, products, technology, and other workplace essentials through this program.
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JWOD
Javits-Wagner-O' Day program is a mandatory Federal purchasing initiative that creates employment and training programs for people who are blind or severely handicapped.
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MBE
Minority Business Enterprise - This business status requires 51% ownership by a minority or minorities whom also actively manage and control the day to day operations of the business.
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NAA
National Accounts Administrator - This is the person at each AOPD dealership that is responsible for coordinating and assisting in all aspects of national account contract sales, marketing, contract administration, set up and sales reporting.
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NASM
National Account Sales Manager - This is the person at each AOPD dealership that is responsible for responding to sales and service issues relating to AOPD including the ongoing and successful marketing of AOPD national contracts.
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Servicing Dealer
A dealer that is chosen and assigned to provide service to a branch location on a contract written by the Contracting Dealer. The Servicing Dealer honors all pricing and service specifications of the contract.
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WBE
Woman Business Enterprise - This business status requires 51% ownership by a woman or women whom also actively manage and control the day to day operations of the business.
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